This Privacy Policy explains what personal data Rekowery (“we,” “us,” “our”) collects when you use this website (the “Site”), how we process, store and protect it, and what rights you have. By using the Site or submitting the contact form, you accept the terms of this Policy.
1. Who controls your data
The controller of your personal data is Rekowery, with offices at 1201 Oak Blvd, Appleton, WI 54911. For any data protection matter you can reach us by mail at that address or through the contact form on this Site.
2. What we collect
We collect only what we need to answer your inquiry and, if you engage us, to handle your case:
- your name and contact details (email address, phone number) as entered in the form;
- information about your case that you choose to provide in the questionnaire or in correspondence (type of fraud, payment method, approximate amount, timeline);
- technical session data: IP address, browser and device type, date and time of your visit — collected automatically for statistics and security.
We never ask for passwords, card numbers, or one-time passcodes through the form, and you should never send them.
3. Why we process it, and on what basis
We process your data only for the purposes you gave it to us for:
- To respond to your request — calling you back and reviewing your case free of charge;
- To run and protect this Site — handling inquiries, security, and bringing or defending legal claims;
- Where you have consented — for example to marketing contact. You may withdraw that consent at any time.
Where our work on a matter brings us into contact with people in the European Union, we also handle that data in line with Regulation (EU) 2016/679 (the GDPR).
4. Who we share it with
We do not sell your personal data, and we do not share it for cross-context behavioral advertising. We disclose it only to trusted service providers who support our operations (for example hosting, email, and CRM providers), under written data processing agreements and only to the extent needed to deliver the service. We may also disclose data to competent authorities — including law enforcement and courts — where the law requires it.
5. Professional confidentiality
Information about your case that you share with us in connection with legal assistance is covered by professional confidentiality. We treat it with the highest level of confidence and do not disclose it to third parties except where the law expressly permits it.
6. How long we keep it
Data from inquiries that do not turn into a case is kept no longer than needed to handle the contact, and is then deleted or anonymized. Data relating to active cases is kept for the period required by law and for as long as any related claims may be brought.
7. Your rights
In connection with our processing of your data, you have the right to:
- access your data and obtain a copy of it;
- correct data that is inaccurate or incomplete;
- have your data deleted (the “right to be forgotten”);
- restrict processing and object to it;
- data portability;
- withdraw consent at any time, without affecting the lawfulness of processing before withdrawal;
- complain to your state Attorney General if you believe your privacy rights were violated.
To exercise any of these rights, contact us through the form on this Site or by mail at our registered address.
8. Notice for California residents
If you are a California resident, the California Consumer Privacy Act as amended by the CPRA gives you the right to know what personal information we have collected about you and the purposes for which it is used, the right to request deletion or correction, the right to opt out of any sale or sharing of personal information, and the right not to be discriminated against for exercising these rights.
In the twelve months preceding the effective date of this Policy, we have collected the categories of information listed in Section 2. We have not sold or shared personal information as those terms are defined by the CCPA, and we do not knowingly collect or sell the personal information of minors under 16. To make a request, contact us through the form on this Site or by mail; we will verify your request against the details you already provided before acting on it.
9. Cookies
The Site may use cookies that are strictly necessary for it to function and — with your consent — statistical cookies and cookies associated with the embedded map (Google Maps). You can change cookie settings in your browser; disabling some cookies may affect how the Site works.
10. Security
We apply appropriate technical and organizational measures to protect data against unauthorized access, loss or disclosure, including an encrypted connection (HTTPS). No system is completely immune to breaches, so please use care when sending sensitive information.
11. Children
The Site is directed at adults. We do not knowingly collect data from anyone under 16. If you believe such data has been provided to us, contact us and we will delete it promptly.
12. Changes to this Policy
We may update this Policy. Any new version is published on this page together with its update date. Continued use of the Site after a change means you accept the updated Policy.
13. Contact
For anything relating to privacy and data protection: